Refund policy

We hope you love your order at Styled By Ashley Brooke, but if you are not completely satisfied with your purchase we accept returns for store credit within 14 days of order delivery date. If we receive your return after the 14 day return window, a 25% restocking fee will be deducted from your store-credit refund. 
Styled By Ashley Brooke does not provide free return shipping. If you are not satisfied with your purchase, please request a return on our return portal and pay for return shipping. 
We DO NOT accept exchanges. If you would like to order a different size, return your merchandise as soon as possible and we will issue you store credit if the items are deemed eligible according to the return requirements laid out below. Store credit can be used to order a different size or any of our other products. 
  • Merchandise must be returned to our boutique within 14 days of the order delivery date. 
  • Merchandise must be unworn, unwashed, unstained, unperfumed and undamaged. If there are any stains, the return will not be accepted. 
  • Merchandise must have all tags, including any Styled by Ashley Brooke handtags, attached. If the tag is not attached, the return will not be accepted. 
  • Any product marked "FINAL SALE" or promotional offers cannot be returned. 
  • All footwear returns must include the original shoebox in its original condition, without postal labels. 
  • Due to hygiene concerns the following cannot be returned: intimates, swimwear, stockings, hair accessories, hats, earrings, cosmetic/beauty products including self-tanners. 

For questions please email: